Problems with icomancer? Check here! (Notices)

by acaballero , Saturday, May 18, 2013, 22:21 (4204 days ago)
edited by acaballero, Monday, June 12, 2017, 11:45

If you experience a problem o detect a bug, or something isn't working as expected, please use the search tool up here at the forum looking for someone with the same problem of yours.

Important note: strong security settings and kicky antivirus programs mess with icomancer at two levels:

• They don't allow icomancer to write to a folder, its own "AppData" folder or even the temp folder.
  
• They make icomancer crash by messing with it at resource levels.

So, please first try to run icomancer as administrator -even if you have an administrator level account- and whitelist it on your antivirus/antimalware software. If that doesn't work, then, please submit a support request :)

We're switching the support method!

Now we're using Triklet as our tech support system for icomancer. There we'll have a better tracking for issues reported by our users. Just go to the link below and open a ticket, explaining what you where trying to do and, if possible, upload a screen shot. That'll help us in reproducing the problem in order to fix it.

Go to the LSW Support site

With your help we'll make icomancer the best app of its kind!

Regards,
Cancer

Tags:
tech, support, bug, bugs, problem, problems, report, help