Problem with Synchronizing (Support requests)

by Maureen Potts, Tuesday, June 20, 2017, 18:17 (2712 days ago)

An application unhandled exception has raised:

System.NullReferenceException: Object reference not set to an instance of an object.
at Icomancer.modSync.ItemUploadability(RemoteMaintenanceTypes MaintenanceType, String ItemGUID) in H:\Icomancer\Icomancer\modSync.vb:line 461
at Icomancer.modSync.Sync(SyncTypes SyncType, RemoteMaintenanceTypes MaintenanceType, String Category, PictureBox& ProgressIcon, Label& ProgressLabel, ProgressBar& ProgressBar) in H:\Icomancer\Icomancer\modSync.vb:line 96
at Icomancer.frmContentManager.btnLocaliconsSyncToServer_Click(Object sender, EventArgs e) in H:\Icomancer\Icomancer\frmContentManager.vb:line 2431
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Please take a screen shot of this and send it to icomancer_support@lavasoftworks.com so we can figure out how to fix it.

This happens when I load icons, sync to server. Under Manage/Synchronize tab
Windows 7 Home Premium. Program has administrator rights.